Microsoft Desktop Optimization Pack

Overview

This course will enable attendees to gain an understanding of the tools available in Microsoft Desktop Optimization Pack (MDOP) to improve their Change Management process and reduce support across their or their customer’s environment.  Technicians and administrators alike need tools to diagnose computer problems,  centrally manage encryption and recovery keys,  provide consistency in user settings,  provide application co-existence and more.  These are some of the topics that we will tackle in our series on MDOP.

Objectives

After completing this course,  students will walk away with a deep understanding of the Application Virtualization environment and be able to install,  configure,  administer,  and troubleshoot the components.  Students will also be able to install and utilize the MDOP components and understand their position in the desktop management process.

Prerequisites

• Fundamental knowledge of Windows Terminal Services.
• Fundamental knowledge of System Management Server 2003.
• Fundamental knowledge of Microsoft Operations Manager.
• Active Directory knowledge and concepts including Group Policy.

Target Audience

The primary audience is IT Professionals focusing on desktop configuration,  which could include Network Administrators,  SMS Administrators,  Field Consultants,  Technical Business Consultants,  and any other technical worker that is responsible for the types of tasks that can be automated or improved through the MDOP.