Cisco Certified Technician (CCT) Routing and Switching 100-490
Hours of learning
- Presented by highly qualified, industry leading experts
- 12 Months access
The Cisco CCT Routing and Switching course is not for the complete novice to computing and networking but is designed to increase the level of competency in networking fundamentals, configuring devices remotely, basic troubleshooting (layer 1 and layer 2) and recognizing connectivity issues. Also the you will become familiar with Cisco devices and systems that a field technician will need to develop as they assist clients with their networking equipment.
Improve your network fundamentals knowledge, as well as your ability to install remote servers, troubleshoot basic Layer 1 and Layer 2 issues, and detect connection endpoints.
Become more confident in your ability to manage Cisco devices and systems.
Use basic Cisco software configuration and tools: Tera Term, Putty, Trivial File Transfer Protocol (TFTP) server, FTP server, USB Storage, loopback plug, and Windows
Understand network fundamentals, Cisco products, and hardware components
Perform remedial services (hardware break/fix) on Cisco products including software and configuration backup and restore, software upgrade/downgrade
Recognize connection type and cable requirement
Perform basic Layer 1 and basic Layer 2 troubleshooting
Reduce time to resolution on network-related support calls
Resolve common support cases independently and work efficiently with Cisco Support
Minimize time out of the field by completing training in short sessions
Access current product information
Increase customer confidence and loyalty in onsite technicians
CompTIA Network+ certification is recommended
Although there are no official requirements for these certificates, you should be familiar with the test subjects before taking any of them.
Onsite support technicians who need product-specific technical abilities to diagnose, restore, repair, and replace key Cisco routing and switching network devices are the primary target audience for this certification and training.