DESCRIPTION
Overview
Apple Certified Support Professional (ACSP) certification confirms the candidate's understanding of macOS's core functionality as well as having the ability to configure key services, perform basic troubleshooting, and support multiple users with essential macOS capabilities. Candidates for this course may be in a role of help desk professional, technical coordinator, or power user who supports macOS users, manages networks
Objectives
- Installation and configuration
- User Accounts
- File Systems
- Data Management
- Applications and Processe
Target Audience
This course is for helpdesk specialists, system administrators, service technicians and others who support Macs and want to update their Apple Certified Support Professional (ACSP) certification to v11.